Terms and Conditions

Thank you for visiting AlpacaDynamics website.  We are an on-line retail supplier, accessible 24 hours a day, 7 days a week,  AlpacaDynamics offers an easy and convenient method of ordering animal health and husbandry products online regardless of your geographic location in Australia.

AlpacaDynamics would like our visitors to have a safe and pleasurable visit and we have established the following terms and conditions so that we both know what to expect from each other. By using alpacadynamics.com.au you agree to be bound by the following terms, please read them carefully.

Usage of www.alpacadynamics.com.au indicates your acceptance of these terms and conditions. Your placement of an order with AlpacaDynamics also indicates your acceptance of these terms and conditions.

Our Products

All information supplied by AlpacaDynamics has no warranty whatsoever. Information and statements are not intended to diagnose, treat, cure, or prevent any disease or ailment. All information contained on www.alpacadynamics is for informational purposes only. The information contained in this Site is not intended nor is it implied to be a substitute for professional veterinary advice or any information contained on or in any product packaging or labels.

You acknowledge that products not registered for a species may only be legally used for that species under the direction of a veterinary surgeon.  By using products not registered for a species on that species, you cannot make claim on AlpacaDynamics or the manufacturer of the product.


It is the responsibility of international purchasers - not AlpacaDynamics - to ascertain if a product can be imported into your country or it may be siezed by custom officials. AlpacaDynamics cannot offer refunds on siezed goods.

An animal may occasionally experience an adverse reaction to a particular product. AlpacaDynamics recommends that you consult a veterinary surgeon before using products purchased from our company.

Our Website

This site is owned and operated by AlpacaDynamics. Unless otherwise specified, all material appearing on this site, including the icons and images, photographs, text, site design, logos, graphics, typefaces and other material (collectively "Content") as well as the selection, assembly and arrangement of said content is subject to applicable copyright laws. Copyright © 2011, ALL RIGHTS RESERVED. All photographs are a represenation only and a substitue product may be issued. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, modified, reproduced, uploaded, republished, posted, transmitted, or distributed in any form or by any means without AlpacaDynamics prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.

Linked Websites

AlpacaDynamics makes no representation or warranties whatsoever with regard to any website accessed or linked through www.alpacadynamics.com.au. AlpacaDynamics is not responsible for the content held within linked websites, or any other website that links to www.alpacadynamics.com.au


Returns & Refunds

It is the discretion of Alpaca Dynamics to accept any returns for any refunds if the product is not faulty. You must contact Alpaca Dynamics first before any refunds will be given. All products must be returned in original packaging. A re-stocking fee of $25 will be charged for products not returned in their original internal and external packaging.